7betdb Privacy Policy

Information We Collect

7betdb collects personal information in three principal ways: information you provide directly when registering and using the platform, information generated automatically through your interaction with our services, and information received from trusted third-party service providers such as payment processors and identity verification partners. This Privacy Policy governs all personal data collected by 7betdb from players based in Bangladesh and elsewhere.

Information You Provide Directly

• Registration data: your full legal name, date of birth, Bangladeshi mobile phone number, email address, and the username and password you choose during account creation.
• Identity verification (KYC) documents: a copy of your National Identity Card (NID) or passport, proof of residential address, and confirmation of the mobile financial services account (bKash, Nagad, Rocket, or Upay) registered in your name.
• Payment information: your preferred deposit and withdrawal methods, transaction references, and mobile wallet identifiers. 7betdb does not store complete card numbers or full bank account credentials on its own servers.
• Communications: the content of messages you send to the 7betdb support team via live chat, email, or any support ticket system, including any attachments you submit voluntarily.
• Responsible gaming preferences: deposit limits, loss thresholds, session time limits, and self-exclusion requests that you configure through your account settings.

Information Collected Automatically

• Device and technical data: IP address, browser type and version, operating system, device model, screen resolution, and time zone setting (Bangladesh Standard Time, UTC+6).
• Usage data: pages visited, games launched, bet history, session duration, click patterns, and feature interactions within the 7betdb platform.
• Session identifiers: authentication tokens and session cookies that keep you securely logged in during an active session and expire when you log out or after a defined period of inactivity.
• Geolocation data: country and approximate regional location derived from your IP address, used to verify eligibility and comply with jurisdiction-based access restrictions. 7betdb does not collect GPS-level location data.

How We Use Your Data

7betdb uses the personal data we collect solely for the purposes described below. We do not use your data for purposes that are incompatible with those listed here, and we do not subject your data to fully automated decision-making that produces legal or similarly significant effects without human oversight.

Where 7betdb relies on legitimate interests as the basis for processing, we have assessed that those interests are not overridden by your fundamental rights and freedoms, taking into account the nature of the data involved and the reasonable expectations of players who use an online betting and gaming service.

Data Sharing & Third Parties

7betdb does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Personal data is disclosed to external parties only in the limited circumstances described below, and only to the extent strictly necessary for each stated purpose.

• Payment service providers: mobile financial services including bKash, Nagad, Rocket, and Upay, as well as bank transfer partners such as Dutch-Bangla Bank, BRAC Bank, and City Bank, receive only the transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and are bound by applicable financial data protection standards.
• Identity verification partners: third-party KYC and anti-money-laundering (AML) service providers may receive your name, date of birth, and document images solely for the purpose of verifying your identity. These partners are contractually prohibited from using your data for any other purpose.
• Game software providers: casino game studios and sportsbook data feed providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) may receive anonymised session identifiers necessary for game session management. These providers do not receive your name, contact details, or financial data.
• Fraud prevention and security services: independent fraud detection platforms may process device fingerprint data and IP-based signals to identify suspicious activity. This processing is conducted under strict data processing agreements with 7betdb.
• Legal and regulatory authorities: 7betdb may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies when required to do so by applicable law, court order, or a lawful regulatory request. 7betdb will notify affected users of such disclosures where legally permitted to do so.
• Business transfers: in the event of a merger, acquisition, or sale of all or a substantial part of 7betdb's business, personal data held by the platform may be transferred to the acquiring entity. Affected users will be notified before their data becomes subject to a different privacy policy.

Cookies & Tracking Technologies

7betdb uses cookies and similar local storage technologies to operate the platform securely and efficiently. Cookies are small text files stored on your device by your browser when you visit the 7betdb website. The table below describes the categories of cookies used on the 7betdb platform.

You can manage or delete cookies at any time through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Most modern browsers — including Chrome, Firefox, Edge, and Samsung Internet (common on Bangladeshi Android devices) — provide granular cookie controls in their privacy or settings menus.

Data Security & Retention

7betdb implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. While no online platform can guarantee absolute security, 7betdb takes its data protection obligations seriously and reviews its security posture regularly.

Security Measures

• All data in transit between your device and 7betdb servers is encrypted using TLS 1.2 or higher (256-bit SSL).
• Passwords are stored using a strong one-way hashing algorithm. 7betdb staff cannot view your password in plain text.
• Access to personal data within 7betdb's internal systems is restricted on a strict need-to-know basis and is protected by multi-factor authentication for all staff with administrative access.
• KYC documents and sensitive identity files are stored in encrypted, access-controlled storage with audit logging on every access event.
• 7betdb conducts regular internal security reviews and vulnerability assessments on its platform infrastructure.

Data Retention

7betdb retains personal data only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by applicable law or regulation. The following general retention periods apply:

• Active account data — retained for the duration of the account's active life plus a reasonable period following voluntary account closure.
• Financial transaction records — retained for the minimum period required under applicable financial record-keeping obligations, typically five to seven years from the date of the transaction.
• KYC and identity verification documents — retained for the period required by anti-money-laundering regulations from the date of the last transaction on the account.
• Support correspondence — retained for up to three years from the date of the last interaction, unless the correspondence relates to an ongoing dispute.
• Anonymised analytics data — retained indefinitely as it cannot be linked back to any individual.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. If you request deletion of your account and associated data, 7betdb will action that request subject to any overriding legal retention obligations, and will confirm the deletion in writing within a reasonable timeframe.

Your Rights & Choices

As a user of 7betdb, you have the following rights with respect to your personal data. 7betdb is committed to honouring these rights promptly and without undue obstacles. To exercise any of the rights listed below, please contact the 7betdb support team at [email protected] from the email address registered to your account.

• Right of access: you may request a copy of the personal data 7betdb holds about you, along with information about how it is being processed. We will provide this information within a reasonable timeframe following identity verification.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain details directly within your account settings.
• Right to erasure: you may request that 7betdb delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other lawful basis for continued processing. This right is subject to overriding legal retention obligations.
• Right to restriction of processing: in certain circumstances, you may request that we restrict the processing of your personal data — for example, while the accuracy of data you have contested is being verified.
• Right to data portability: where processing is based on your consent or on a contract with you, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: you may object to the processing of your personal data where that processing is based on legitimate interests. 7betdb will consider your objection and cease processing unless there are compelling legitimate grounds that override your rights.

Children's Privacy

7betdb is strictly an adult platform. Our services are intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect, store, or process personal data from children under the age of 18.

If 7betdb discovers or is notified that an account has been registered by a person under the age of 18, we will take immediate steps to close that account, delete the associated personal data (subject to any legally mandated retention obligations for transaction records), and reverse any deposits made to the account to the original payment source.

Parents and guardians who share devices with minors in Bangladesh are strongly encouraged to install parental control and content filtering software to prevent access to online gambling and betting platforms. If you believe a minor has registered an account on 7betdb, please contact us immediately at [email protected].

Policy Updates & Contact

7betdb reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the services we offer. When material changes are made to this policy, we will update the effective date displayed at the top of this page and, where the changes are significant, we will notify registered users by email or via a prominent notice on the platform at the time of their next login.

We encourage you to review this Privacy Policy periodically to stay informed about how 7betdb collects, uses, and protects your personal data. Your continued use of the 7betdb platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the revised policy, you should discontinue use of the platform and request account closure by contacting support.

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 7betdb handles your personal data, please reach out to our dedicated support team. We take all privacy enquiries seriously and will respond as promptly as possible during Bangladesh Standard Time (BST, UTC+6) business hours.

• Email: [email protected] — please use the subject line "Privacy Enquiry" for fastest routing.
• Live Chat: available 24/7 within the 7betdb platform for registered account holders. For privacy-specific requests, email is recommended to create a written record.

For further information on your rights and responsible gaming tools available on 7betdb, please review our Terms & Conditions and Responsible Gaming pages. If you have questions about how bonuses and platform rules work, the FAQ page provides detailed guidance.

18+ Only — Play Responsibly