7betdb Responsible Gaming

Our Commitment to Safe Play

7betdb is committed to providing a safe, fair, and transparent gaming environment for every player in Bangladesh. We recognise that while the vast majority of our players gamble recreationally and responsibly, a small number may develop patterns of behaviour that can cause harm to themselves or those around them. Our responsible gaming programme exists to identify those situations early and to provide meaningful, accessible help.

Responsible gaming at 7betdb is not a regulatory checkbox — it is a core operational value embedded in how we design our platform, train our support staff, and communicate with our players. Every feature, every limit, and every support pathway described on this page is fully functional and available to all registered account holders free of charge.

We operate under the principle that gambling must always remain a leisure activity with an affordable, predetermined cost — like attending a cricket match at the Sher-e-Bangla National Stadium or watching the BPL final with friends. The moment gambling stops feeling like entertainment and starts generating anxiety, financial strain, or compulsive urges, it is time to use the tools and resources available through 7betdb.

18+ Age Restriction Policy

7betdb is strictly an adult platform. Access to all betting and gaming services — including sports betting on cricket and BPL matches, slot games, fishing games, and live casino — is permitted only to individuals who are 18 years of age or older at the time of registration and throughout their use of the platform.

During registration, all players are required to confirm that they meet the minimum age requirement. 7betdb enforces mandatory Know Your Customer (KYC) identity verification, which includes submission of a valid National Identity Card (NID) or passport. Any account found to belong to a person under the age of 18 will be immediately and permanently closed, all funds will be reversed to the original payment source, and the incident will be reported in accordance with applicable requirements.

Protecting Minors in the Household

If you share a device with family members — including younger siblings or children — 7betdb strongly encourages you to take the following precautions:

• Always log out of your 7betdb account when you are not actively using it.
• Use a strong, unique password that you do not share with other household members.
• Enable device-level screen lock and app-level PIN or biometric protection where available.
• Install parental control software on shared devices to block access to gambling and betting sites.
• Speak openly with young people about the risks of gambling and the importance of the age restriction.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always obvious to the person experiencing it. It affects people from all backgrounds and income levels. In Bangladesh, the pressures of everyday financial stress can sometimes make gambling feel like a solution — but chasing losses or betting beyond your means almost always makes the situation worse, not better.

The following self-assessment questions can help you evaluate whether your gambling habits are moving into problematic territory. If you answer "yes" to three or more of these, we strongly encourage you to use the self-help tools described in the next section or to contact our support team for confidential guidance.

Self-Help Tools & Account Controls

7betdb provides a comprehensive suite of player-controlled tools designed to give you full authority over how, when, and how much you gamble. All of the following tools are accessible directly from your account settings dashboard after logging in, or by contacting our support team who can apply them on your behalf immediately.

Deposit & Loss Limits

Managing your spending is the single most effective habit for keeping gambling enjoyable over the long term. 7betdb's limit system is built around the Bangladeshi player's reality — where deposits are made via bKash, Nagad, Rocket, and Upay — and is designed to work seamlessly with how you actually fund your account.

How Deposit Limits Work

• Limits can be set in Bangladeshi Taka (৳) at the daily, weekly, or monthly level — or all three simultaneously for layered protection.
• Once a deposit limit is active, the system will automatically block any deposit attempt that would cause you to exceed it for the current period.
• You will receive a notification by email and SMS when you have used 80% and 100% of your current period's deposit allowance.
• Deposit limits apply regardless of which payment method you use — bKash, Nagad, Rocket, Upay, or bank transfer are all counted toward the same limit.

How Loss Limits Work

• A loss limit tracks your net losses (total bets placed minus total winnings returned) over a defined period and prevents further play once the threshold is reached.
• Loss limits are distinct from deposit limits — you can set both, and the more restrictive limit will be the one that triggers first.
• Winnings you withdraw are not counted as a loss; only the net difference between wagered funds and returned winnings is tracked.
• Alerts are sent at 80% and 100% of your loss limit threshold, giving you an early warning before the limit is reached.

Self-Exclusion & Account Closure

Self-exclusion is the most powerful responsible gaming tool available on 7betdb. It is designed for players who feel that they need a complete break from gambling — whether for a fixed period or permanently. Requesting self-exclusion is a straightforward process that takes effect within minutes of your request being confirmed.

Temporary Self-Exclusion (Cool-Off)

If you need a short break without permanently closing your account, a cool-off period is available in the following durations: 24 hours, 7 days, 30 days, or 90 days. During a cool-off period:

• Your account is locked and you cannot log in, place bets, or make deposits.
• All promotional and marketing communications from 7betdb are suspended for the duration of the period.
• Your account balance is preserved and any pending withdrawal requests will continue to be processed.
• The cool-off period cannot be shortened once activated — it runs for the full duration you selected.

Extended Self-Exclusion

For players who need a longer break, 7betdb offers extended self-exclusion periods of 6 months, 1 year, 2 years, or 5 years. Extended self-exclusions carry additional protections:

• You cannot request early reinstatement of your account under any circumstances during an extended self-exclusion.
• At the end of the exclusion period, a mandatory 7-day reflection period applies before the account can be reactivated — your account does not reopen automatically.
• 7betdb will not contact you with promotional offers during or immediately after your exclusion period.

Permanent Account Closure

If you decide that you never wish to use 7betdb again, you may request a permanent closure of your account. This is an irreversible action. Your account data is retained only as required by applicable law and is otherwise securely deleted or anonymised. Any remaining balance at the time of closure will be returned to your registered payment method (bKash, Nagad, Rocket, or bank account) within the standard processing timeframe.

Support Resources & Contacts

If gambling has become a problem for you or someone close to you, please know that help is available and that reaching out is a sign of strength, not weakness. 7betdb encourages all players experiencing difficulties to seek support from both our internal team and from qualified external organisations.

External Support Organisations

For professional counselling and independent support, the following types of organisations provide free, confidential assistance to individuals and families affected by problem gambling. We encourage players in Bangladesh to seek local mental health and financial counselling services available through community health centres, NGOs, and government welfare programmes in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh.

• Mental health and addiction counselling centres — available at district and upazila-level hospitals throughout Bangladesh. Speak to a General Practitioner (GP) as a first step; they can refer you to appropriate specialist services.
• Support groups and community organisations — peer support networks for individuals dealing with compulsive behaviour are active in major Bangladeshi cities. Community health workers (CHWs) affiliated with local health centres can assist with referrals.
• National helplines — Bangladesh has a national mental health helpline (Kaan Pete Roi) that provides confidential telephone counselling in a range of personal crisis situations. Contact information is available via the Directorate General of Health Services (DGHS).
• Financial counselling — if gambling has created financial difficulties, BRAC, ASA, and other microfinance and social development organisations operating across Bangladesh offer financial literacy and debt counselling programmes at low or no cost.

Tips for Responsible Play

The following guidelines are recommended by 7betdb for all players who want to keep gambling a safe and enjoyable part of their leisure routine. These are not rules — they are practical habits that experienced, responsible players in Bangladesh and around the world follow to stay in control.

• Set a budget before you start, every time. Decide how much you are comfortable spending in a session before you log in — not during it. Treat that amount as the cost of entertainment, not an investment.
• Never chase losses. A losing streak is a normal part of gambling. Increasing bet sizes or extending sessions to recover losses is one of the most common pathways to problem gambling. Accept losses as the cost of play and stop for the session.
• Gamble only with money you can afford to lose. Never use funds earmarked for rent, food, school fees, medical expenses, Eid gifts, or any other essential expense. Gambling money should come solely from your discretionary entertainment budget.
• Take regular breaks. Set a timer on your phone separate from any in-platform session limit. Stand up, drink water, and step away from your screen every 30–45 minutes regardless of how a session is going.
• Keep gambling balanced with other activities. Cricket matches at the stadium, evenings out with family in Dhaka or Chittagong, Pohela Boishakh celebrations, and other social activities should remain a central part of your leisure time — gambling is just one option among many.
• Do not gamble under the influence. Alcohol, fatigue, or emotional distress significantly impair judgment and risk assessment. Avoid placing bets when you are not in a calm, clear-headed state of mind.
• Be honest with yourself and those close to you. If a family member or trusted friend raises concern about your gambling habits, listen carefully. Outside perspectives are often more accurate than our own self-assessment when habits become compulsive.
• Use the tools available to you. 7betdb's deposit limits, session limits, reality checks, and cool-off tools are there specifically to support you. Using them is not a sign of weakness — it is smart, disciplined play.